Terms of Service
These Terms of Service govern your use of the Moodu website and purchases made through our online store.
By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Store Information
This website is operated by Moodu.
Throughout this website, the terms “we,” “us,” and “our” refer to Moodu.
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the permission of a parent or legal guardian where required.
3. Product Information
We make reasonable efforts to present product descriptions, specifications, dimensions, images, pricing, availability, and other product information accurately.
However, reasonable variations may occur due to:
- Screen settings
- Photography
- Manufacturing updates
- Product revisions
- Other normal variations
We reserve the right to correct errors or inaccuracies where permitted by law.
4. Product Use
Customers are responsible for reviewing all applicable:
- Product specifications
- Dimensions
- Suitability information
- Operating instructions
- Warnings
- Safety guidance
Products should only be used according to applicable instructions and safety recommendations.
5. Orders
We reserve the right, where permitted by law, to refuse, limit, or cancel an order for legitimate reasons, including:
- Pricing errors
- Suspected fraud
- Inventory errors
- Payment problems
- Shipping limitations
- Incorrect product information
- Other circumstances that reasonably prevent fulfillment
If we cancel an order after payment has been collected, an appropriate refund will be issued.
6. Pricing
Prices are displayed in the currency shown on the website or at checkout.
Taxes, shipping costs, duties, or other charges may apply where applicable and will be disclosed where required.
We may change prices at any time. Price changes do not retroactively affect completed purchases except where legally permitted.
7. Payments
Payment must be successfully authorized before an order can be fulfilled.
Payment processing may be provided by third-party payment providers.
8. Shipping
Shipping estimates are provided in good faith but are not guaranteed delivery dates unless explicitly stated otherwise.
Please review our Shipping Policy for additional information.
9. Returns and Refunds
Eligible returns are accepted in accordance with our Refund & Return Policy.
Please review that policy before placing an order.
10. Intellectual Property
All content on this website, including text, branding, graphics, images, designs, logos, and other materials, is protected by applicable intellectual-property laws to the extent owned by or licensed to Moodu.
You may not reproduce, distribute, modify, or commercially exploit protected content without authorization.
11. Prohibited Conduct
You may not use our website:
- For unlawful purposes
- To commit fraud
- To interfere with website security or operation
- To transmit malicious code
- To violate another person’s legal rights
- To submit false or misleading information
12. Third-Party Services
Our website may use or link to third-party services, including:
- Payment processors
- Shipping providers
- Fulfillment providers
- Analytics tools
- Applications
- Other technology providers
Your use of certain third-party services may also be subject to their respective terms and policies.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Moodu will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Moodu harmless from claims arising from your unlawful misuse of the website or violation of these Terms.
15. Changes to These Terms
We may update these Terms from time to time.
The version posted on this website will be the current version.
16. Governing Law
These Terms are governed by applicable laws based on the jurisdiction legally governing Moodu and the transaction, without excluding any mandatory consumer rights that apply to the customer.
17. Contact Information
Questions about these Terms should be sent to:
Moodu
Email: support@moodu.store